FAQ

Did you love your order? If not, see below for all the return details.

 

  • For merchandise returned within 30 days of the delivery date, a refund will be issued to the original form of payment at the original selling price. If returned after 30 days, a merchandise credit will be issued at the original selling price.
  • We’ll gladly accept unworn, unwashed, and unaltered merchandise for return or exchange. Defective items may still be accepted.
  • A one-time price adjustment will be granted on full-price purchases only if an original sales receipt is presented within 14 days of purchase.
  • Final Sale Policy: all sale items purchased at an extra 50% off are final sale and cannot be returned or exchanged.

How do I receive my full refund?

To receive your full refund in the original form of payment, the items being returned must meet the criteria for returns eligibility (outlined above), and you must have proof of purchase.

What qualifies as proof of purchase?

Proof of purchase is the original paper invoice(s) included with your order. For returns or exchanges, the credit card used to make the online purchase can also be used as proof of purchase.

If I return a gift purchased online, how will I receive a refund?

Gifts purchased online can be returned by mail. If you present the gift receipt (or invoice), If you do not have your gift receipt (or invoice), you will receive a merchandise certificate by mail in the amount of the current selling price. Valid ID required.

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